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Vitagene Health Testing Reviews - DNA Testing Choice Each recommendation is 100% customized to your unique needs by comparing your DNA, blood levels, and lifestyle data against thousands of independent scientific research reports. It also makes us happy to see Nate took your concerns seriously and looked for a way to provide you with some sort of compensation after not being able to provide you with the free supplementation you had asked for. Independent board certified physicians review and approve all tests in your state. If you need a DNA test kit, Vitagene offers 2 products: I can't find the right address and I don't know if the ones I find are correct. Vitagene provides customers with health advice that is tailored to their genetic ancestry. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain. There is no expiration date and when I registered my kit on February 25, 2023. But we don't stop there, since health is a lifelong pursuit, the plans and recommendations will update when your health goals change or you complete additional tests.How do the tests work? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. No one answered at the customer service until until almost 2 weeks later, when the test was void. Vitagene tests are highly accurate. If you already have a DNA file from other services, Vitagene offers the following products: Vitagene representatives have responded to each of them in attempts to resolve the issues. The company left 1,401 user files in a less-secure setting that can typically be accessed by a larger group of its employees than those authorized to view the information. Once you have successfully registered your test with us and shipped your sample to the lab, it'll take a few weeks to process results. Thank you Shannon, your comments mean a lot to the team. Vitagene - Crunchbase Company Profile & Funding If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. Regularly use at-home testing to put the whole puzzle together and start to live better. Everlywell Review: Are These Home Test Kits Worth It? I got a kit from Vitagene on 7/26. Good customer service. 415 Brannan Street, San Francisco, CA, 94107. They may anonymize your results for their database. Read Customer Service Reviews of vitagene.com | 3 of 15 - Trustpilot Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. Contact us | VitaGene Vitagene also tests for food sensitivity, thyroid levels, and more using self-administered saliva or blood samples. Past customers report that while the website is sometimes difficult to navigate, the customer service representatives respond quickly and effectively to questions. Companies can ask for reviews via automatic invitations. I have the PP Tranx and invoice info. US. Vitagene Review: Everything You Need to Know Before Buying - Healthline This at-home test uses a saliva sample to assess your levels of hormones related to stress and sleep. Is this your company? To make this comment as helpful as possible for our community, please provide at least 2 sentences. Vitagene offers a variety of at-home health and wellness test kits, including a DNA test that does both. Other reports say I am 98% +! At this point, I am no longer interested, I just want my money back! DNA Test Service Exposed Thousands of Client Records Online Vitagene retains a user's DNA for 25 years, after which time the sample is destroyed. Raw DNA files from previous tests can be used to create reports. Vitagene had promised customers that it would protect their identities. Vitagene was founded in 2014 and is located in San Francisco, California. Genetic Traits report-gives you a breakdown on how you metabolize alcohol, sodium intake and it's effects on blood pressure, caffeine metabolism, gluten sensitivity, how you metabolize food, lactose intolerance, cholesterol traits, and exercise traits. Stay away for this company. Find out how we combat fake reviews. "Our customer's . Thank you for your feedback, very sorry to hear about the uncommon complications you had with USPS losing the first sample you sent to our lab. 2023 Trustpilot, Inc. All rights reserved. They said I might have contaminated the product, so they won't give me a refund. Companies that make DNA home-testing kits are exempt from U.S. regulations that safeguard patients medical records. The DNA test can take up to several weeks, but most other test results are available within 5 days. The DNA test includes customized meal plans, nutritional guides, and exercise programs based on your unique results. Their DNA kit comes in three tiered options, and customers who have taken DNA tests with other companies can upload their DNA files to their platform. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. For example, 23andMe Inc. shares information from its clients with one of its investors, drugmaker GlaxoSmithKline, to help develop new treatments and select patients for clinical trials. Still, for consumers, there can be little recourse in these kinds of data exposures. Click here to get notifications about new complaints of Vitagene. You'll learn which nutrients you need more of or less of, and which nutrients will will be helpful vs potentially harmful. HbA1c is a form of hemoglobin (a blood pigment that carries oxygen) that is bound to glucose. This test kit uses a finger-prick blood sample to check your levels of thyroid-stimulating hormone (TSH). 23andMe is one of the most popular direct-to-customer DNA testing services that provides users with extremely accurate health and ancestry screening options performed in top-of-the-line labs. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. You would think that you would know everything there is to know about your body since youve been inhabiting it your entire life but Vitagene gave me more insight than I ever expected into the specifics of what my body needs to be at its best! (Optional) Attach a photo with your reply. Use the prepaid return shipping label to ship the sample to a clinical lab. The brand is HIPAA-compliant. Nate Robison in the customer service dept persistences and going the extra mile resulted in a positive outcome for me. There isnt any info on disease or weaknesses to be on the lookout for. Vitagene has claimed the domain name for vitagene.com for a long time, which suggests that the website is established and has a history of being in operation. These tests are analyzed in our licensed medical genetics laboratory that carries ISO 9001, 15189, and 22000 certifications. Health savings accounts (HSAs) and flexible spending accounts (FSAs) are not accepted for all tests. Please, contact Vitagene's customer service at anytime if you would like them to walk you through your online report. Bloomberg DNA testing service Vitagene Inc. left thousands of client health reports exposed online for years, the kind of incident that privacy advocates have warned about as gene testing has. The diet information really was not personalized at all, I didnt think. . I had not heard back from *********** so I emailed to ask what the turn around time was. Most at-home DNA tests offer the option to include health reports for an additional upgrade cost. Vitagene does not sell your genetic information. Vitagene is a shady company that won't give me a refund. As a team we acknowledge our mistake and will keep ourselves accountable. But I accidentally bought it through Apple Pay without meaning to. Vitagene: Complaints, Customer Claims, Free Resolution Services Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. We found that Vitagene website supports payment methods that allow for anonymous transactions. Vitagene review - 7 facts you should know [JUNE 2022] - Nebula Genomics I was a little disappointed in the Broadness of the information. Our support professional Nate Robinson was able to provide you with a 25% refund from your original DNA kit purchase price without you needing to ask him for a refund. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Share your own Vitagene review: Vitagene Review: Vitagene Pros & Cons These reports contain meal plans and exercise programs to help you meet your fitness and nutrition goals. To its credit, this pioneer of direct-to-consumer genetic testing doesn't make promises that don't . The latest review. I would not recommend. Read on to see if its right for you. What Is Autosomal DNA and What Can Yours Tell You? Decided to cancel the subscription and customer service was a great help with it. I even left a bad review on ***, but they just told me to send the kit back. Sorry to see you only allowed us less then 24 . A simple cheek swab sample is required. Please begin by refreshing the page to see if your location populates the Near field. This information can help you better understand your bodys genetic makeup in relation to weight loss, but losing weight ultimately comes down to putting that information into practice. She holds a BA in English. Healthline has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. Need to find a different location? Genopalate vs Vitagene vs Genomelink vs LifeDNA - LifeDNA Transform Poorly run operation. Need to file a complaint? Theres an option to purchase pharma-grade quality supplements. Let us know the issue and our team will review and address it. Get customized diet and exercise programs based on your DNA. Amazon.com: Customer reviews: Vitagene Health + Ancestry DNA Test Kit Advocates say consumers may not understand the data privacy policies of at-home genealogy services. In some cases, discounts are given on these products. Additionally, additional information can be found on customer service page and FAQ page. We believe that genetic information deserves the highest level of security. We conducted a search on social media and found several negative reviews related to Vitagene. 291 Poor 2.4 VERIFIED COMPANY vitagene.com Visit this website : Most relevant Ladonna H 2 reviews US Apr 8, 2022 waste of money In 2019, Vitagene was under fire for exposing DNA information of thousands of individuals. Please consider updating your negative 1 star review which will make it harder for people who truly need our help to take the steps needed for them to live a healthier life. Pros Get customized diet and exercise programs based on your DNA. Frequently bought together. International shipping is not currently available. You can also contact through their social media pages. These are some of the specific steps Nate Robinson took in an effort to make you happier with your Vitagene experience. The report will show you which of these genes work well and which don't. I just wish like before there was a button to simply down load all my information for my personal files like there was before when I first got my report. Blood HbA1c levels are reflective of how well diabetes is managed. Follow the instructions to collect your DNA sample. This is a multi-location business. Vitagene is for anyone in the United States looking for a low cost entry into DNA testing for health and wellness. The cheek-swab DNA test analyzes 52 gene variants that are scientifically proven to impact nutrient needs. My recommendation: protect your identity and provide a pseudonym. This dna testing is ok,I think it's more gear towards health than finding family and tracking it.Maybe I just dont understand, but I found other test from another company a no brainer for tracking family.If you want to find out about your health and supplements this test is for you. The Vitagene DNA test includes both ancestry and health reports in the base $99 price. Uploading DNA data from Ancestry - Geni Help Center Your report is trash! I know the food that was irritating my stomach, metabolism, and body stability. I can tell that they look at a very large numbers of SNPs and drill very deep into your genetic history to draw their ethnic-genetic ancestry reports. Some tests, such as the DNA test, require a cheek swab. Can I contact Vitagene through Facebook, Twitter or Instagram? DNA, or deoxyribonucleic acid, is fundamental to your growth, reproduction, and health. I got drastic changes in my stomach, I visited the doctor and they couldn't figure out what was happening to me. Basically, its rushed, lacking any useful information, and written for children to read. Join 250,000+ members using Vitagene to live healthier, happier, and more lively. To ensure the results are accurate, Vitagene uses clinical labs that meet the standards set by CLIA and CAP. Receive actionable reports about your health with our at-home wellness tests. Vitagene | Privacy Policy The company does not disclose the number of genetic markers, so customers interested in this number will have to contact Vitagene directly. Actionable health reports based on your unique genetics. They lost one set of my dna and never told me until I reached out 6 months later. Samples are self-administered and easy to collect. Blood measurements of high-sensitivity C-reactive protein (hs-CRP) are often performed to assess the risk of future heart disease. Make sure you click Allow or Grant Permission if your browser asks for your location. Vitagene openly stored 4,186 files within one collection on an Amazon Web Services server, which included thousands of reports on clients. Digital results and insights will be available on our secure platform. DNA testing service Vitagene exposed thousands of customer records However, the customer service did an excellent job to overcome all these problems. Past breaches have not involved genetic data or test reports, Hazel said. Almost a third of those data were exposed with the users first name. Discuss the issues you have had with Vitagene and work with their customer service team to find a resolution. ancestry and health, food sensitivity, heart health, sleep and stress, thyroid, and more, food sensitivity, womens health, thyroid, vitamin D, sexually transmitted infections (STIs), and more, nasal swab, vaginal swab, blood, or urine. At-home biomarker tests can screen for fertility, heart health, STIs, and certain cancers. Genetics vs. genomics fact sheet. Verification can help ensure real people write reviews about real companies. Our clinical labs meet the standards set by The Clinical Laboratory Improvement Amendments of 1988 (CLIA) and when applicable College of American Pathologists (CAP), ensuring the accuracy and reliability of your test results. The company is dedicated to providing cutting-edge genetic testing and analysis services that are designed to help people make informed decisions about their health and lifestyle choices. The price varies depending on the company and what is included in the test. Some focus on ancestry, while others focus on health insights. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Took forever to get the results.So disappointed in the results.They tell you nothing of any benefit to you or anything you can understand.The diet made for you is just a low fat diet, its the same for everyone nothing is customized my husbands diet was exactly the same.Terrific waste of time and money.I would not recommend this to anyone,I would only tell them to keep their money and skip this program. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 40,363 Highlights Total Funding Amount $7.2M Contacts 4 Employee Profiles 6 Investors 9 Similar Companies 33 Find More Contacts for Vitagene Protected Content Manager Manager Marketing 1 email found 1 phone number found View contacts for Vitagene to access new leads and connect with decision-makers. Vitagene Review: Are These At-Home Tests Really Worth It? Their customer service is terrible and they didn't listen to my case. Their team consists of experts in integrative medicine and genomics, as well as computer systems and product design. This user rated Vitagene's contact information availability: Is this post inaccurate? Date of experience: July 21, 2019.
